City Vet

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Reviews about City Vet

• Lyteck Lynhiavu
  ★ ☆ ☆ ☆ ☆
  City Vet took good care of our tuxedo cat for a general checkup and a follow up visit there so far. Friendly staff, nice and courteous doctors, short wait when you arrive, clean facilities. Cannot say enough about the good care given to the cat... The one start instead of 5 is because they misrepresented the cost of the follow up. My cat needed 2 booster vaccines three weeks after the initial set of vaccines. I was specifically told by one of the staff lady the boosters would be included if done within 3 weeks. They were not. I asked the front desk that they should work as a team, be clear on the information, and work on their training. To be clear, I don't mind paying the office whatever price provided I am told upfront. In our first visit it was misrepresented and I would have planned differently. This was either 1) normal practice or 2) a staff not knowing what she's talking about. What is not acceptable to me is being told "we never said that. At least I didn't. Sorry for the inconvenience." It's like I am being told I am the idiot who misunderstood. We'll go there again if the cat has an accident, now that he has a file there, that said City Vet, while we respect what you do for our pets, you need to own it. Regards,

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